is the practical, day-by-day means by which an organization executes its vision. From clear roles and responsibilities, to well-defined decision making procedures,
an effective operating guarantees an aligned and powerful organization in collaboration, innovation, resource sharing, and positive communication are all present
How We Do It...
Our Unique Organizational Diagnostics combine paper
surveys and questionnaires administered at various levels of the organization, with as one-on-one interviews and small group sensing sessions. These help us gain a clear, accurate and in-depth
understanding of the organization. Where the situation warrants, we extend this process to strategic partners, suppliers and customers.
Work With the Senior Team. Alignment, commitment and buy-in at the top make everything else possible. One of the most effective
ways we have found to achieve this is through multiple day off-sites which blend powerful and practical strategic planning, vision and
organizational development sessions with advanced experiential team development work. This results in better working relationships,
new competencies, enhanced trust, cooperation, understanding and collaboration, clarified roles, and alignment with the vision.
Leadership and Team Development Programs allow us to
assist our clients to communicate and implement vision, core values, operating architecture, strategic priorities and trust-based teaming throughout the organization. This is where the rubber
meets the road. Through a variety of on and off-site programs, people at all levels are given the opportunity to understand what the
new elements are and, most critically, how to make them work on a daily basis.
This is a most critical step in the process of effective, lasting
change. Failure to provide the work force with sufficient opportunity to understand what changes mean and how to implement them, to
develop achievable action plans, and to receive training in the new skills results in inefficiency, low productivity, poor quality and service,
employee attrition, and, of course, reduced profitability.
Executive Coaching, Productivity and E-based Training Follow-through
is essential. Organizational change work must
include a strong mix of practical experiential training and effective strategic planning, scenario work, team development programs, and comprehensive on-site follow through.
Among the key ingredients needed to insure lasting change, our interactive web site and information products are the best. We offer
unique on-line learning, plus information products in the form of workbooks, video and audio taped programs, and interactive
computer programs. We also provide follow-up reports that monitor progress, evaluate the team's commitment, identify new obstacles, and provide recommendations for continuous improvement.